Privacy Policy

Last Updated: March 14, 2019

Last Modified: February 7, 2019

Introduction

Keystone Self Storage, Route 33 Self Storage, Storhouse of Quakertown, and Trexlertown Self Storage (“We” or “Our” or “Us” or “Storage Properties”) respect your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy (“Policy”) governs the terms and conditions under which you ("User", “Client” or "you") are permitted to access or use the website at www.keystoness.com (the "Site"). The term Site applies to the websites of Keystone Self Storage (www.keystoness.com), Route 33 Self Storage (www.route33selfstorage.com), Storhouse of Quakertown (www.rabmgmt.com), and Trexlertown Self Storage (www.trexlertownselfstorage.com) and collectively Storhouseselfstorage.com (“the sites”).

This policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • It does not apply to information collected by:
  • us offline or through any other means, including on any other website operated by Company or any third party[ (including our affiliates and subsidiaries)]; or
  • any third party [(including our affiliates and subsidiaries)], including through any application or content (including advertising) that may link to or be accessible from [or on] the Website]

By accessing and using the Site, User accepts and agrees to be legally bound by this Policy. If User does not agree with all of the terms of this Policy, User must discontinue access to and use of the Sites. The terms and conditions below are incorporated by reference into the Transaction Terms and Conditions of users of Our products and services. We reserve the right to change or otherwise modify the terms and conditions of this Policy without prior notice at any time, and your continued access or use of this Website signifies your acceptance of the updated or modified Policy. This policy may change from time to time (see Changes to Our Privacy Policy).  Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

When you link to another site, you are no longer on Our website and this privacy policy does not apply. When you link to another web site, you are subject to the privacy policy of that new site. When We are contracted to submit a site to search engines, some personal information will be required by such services. For example: contact's name, company's name, email, web site address, etc. We are in no way responsible for how this information is used beyond this point.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at hr@rabmgmt.com.   

Information We Collect From You and How We Use it  

To provide you with excellent service, We ask for specific personal information when you fill out our Contact form. In general, we receive and store any information you provide via our website. This includes information that can identify you ("personal information"), including but not limited to your first and last name, telephone number, postal address, and email address.

We automatically collect some information about your computer when you visit this website. We use Common Log-file Format Tracking Software to collect the following non-personal information about your visit: your Internet Protocol Address and domain name used but not the email address; the type of browser and operating system you used; the date and time you visited this site; the web pages or services you accessed at this site and the web site you visited prior to coming to this one. These items simply help us understand what is important to our visitors and in no way personally identifies you to anyone.

Web site access specific information such as user names and passwords given to Us by clients is for the sole use of fulfilling contractual duties for the client and will in no way be used or distributed to anyone for any reason other than our Third Party Vendors (See “How We Share Your Information”. The security of these items for the client is of utmost concern to Us.

We also reserve the right to compile, save, use within the scope of our activities, and analyze any and all data (contact and personal data, use history, etc.) that we collect from you through the Website. We use the personal information that you provide to us for our internal purposes such as responding to your requests for information, contacting you, conducting internal analyses, and processing and completing orders and event registrations. We also use your personal information to communicate with you, such as, for example, to provide you with newsletters, press releases, membership information, or information relating to programs or activities that may be of interest to you.

We may also collect and group demographic and preferences information, responses to surveys and other personal information that we collect from you into an aggregate, non-personally identifiable form for disclosure to our existing or potential business partners, affiliates, sponsors or other third parties. This aggregate data will in no way personally identify you or any other visitors to the Website.

We may also collect general, non-personal, statistical information about the use of the Website, such as how many visitors visit a specific page on the Website, how long they stay on that page and which hyperlinks, if any, they "click" on. We collect this information through the use of "web beacons" or other tracking technologies, which are discussed in greater detail below. We collect this information in order to determine which areas of the Website are most popular and to enhance the Website for visitors. As with other aggregated data, we may disclose such data to our existing or potential business partners, affiliates, sponsors or other third parties, but this aggregate data will in no way personally identify you or any other visitors to the Website.

With respect to all communications that User makes to Us, including but not limited to feedback, questions, comments, suggestions and the like, and with regard to patterns of usage by the User (such as links accessed): (a) User shall have no right of confidentiality in its communications and We shall have no obligation to protect User's communications from disclosure; (b) We shall be free to reproduce, use, disclose and distribute User's communications without limitation; and (c) We shall be free to use any ideas, concepts, know-how, content or techniques contained in User's communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.

How We Use Your Information?   

This information will only be used in direct conjunction with your account and web site needs. We will not sell or distribute customer lists, email address or any personal client information to any sources outside the Storage Properties.

We use information about you for the following general purposes: to provide you with the products and services you request; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including surveys; to resolve disputes or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

How We Share Your Information?    

Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.

We do not sell your information to outside parties.

We also may share your information:

In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; to investigate fraud; the threat to the safety of any individual; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Use and other agreements. 

In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

Cookies, Pixel Tags and Web Beacons            

We and our third-party service providers may use a standard technology called a "cookie" to collect information about how you use the Site. Cookies reside on your computer and help the Site recognize your computer's browser as a previous visitor. On occasion our Site may also set a "session cookie" which helps us administer the Site. The session cookie expires when you close your browser and does not retain any information about you after it expires. If you do not want information collected through the use of cookies, you should be able to modify your browser preference to provide you with choices relating to cookies. If you choose to reject cookies, you may be unable to use certain Site services (e.g., those services that require you to log on to the Site in order to participate).

We and our service providers may also use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") in connection with some Site pages and HTML-formatted email messages to track your use of our website in order to provide you with more useful information and a more personalized experience the next time you visit. A Pixel Tag is an electronic image, often a single pixel (1x1), that is ordinarily not visible to Site visitors and may be associated with cookies on the visitors' hard drives. Pixel Tags do not contain any personal information and allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when an email has been opened.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • To fill out you lease online.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Security of Information and Disclosures

We take appropriate security measures to help safeguard this information from unauthorized access and disclosure. For example, only authorized employees are permitted to access your personal information, and they may do so only for limited reasons. We also encrypt credit card numbers and other sensitive information before it is sent from your computer to ours. We also use firewalls to help prevent unauthorized access to your personal information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page [with a notice that the privacy policy has been updated on the Website home page]. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Administrative Matters

To the extent We are the entity offering the purchase services, when you make a purchase through the Site, we may collect your credit card number or other payment account number (for example, your PayPal account number), billing address and other information related to such purchase (collectively, "Payment Information") from you. We will use the Payment Information that you provide to bill you for your purchase and to fulfill your purchase. By providing your Payment Information, you are authorizing us to give that information to third parties as necessary to confirm and fulfill your order (for example, to process your credit card or payment account number and to send you a rental contract with the applicable company from whom you have rented storage space).

Transactions with E-Commerce Partners, Vendors and Advertisers

When you provide personal information to one of our Site's e-commerce partners, vendors or advertisers, this transaction will occur in connection with the site of the e-commerce partner, vendor or advertiser, not on the Site, and, as such, the information you provide is collected pursuant to and controlled by the privacy policy of such e-commerce partner, vendor or advertiser. We are not responsible for such parties' privacy policies, and we encourage you to familiarize yourself with the applicable privacy policy of the e-commerce site with which you transact business or to contact the operator of such site for more information.

Please be aware that at times, at the request of or on behalf of our e-commerce partners, vendors or advertisers, We may "pre-populate" forms with your personal information for your review, and, if you so choose, for submission to such e-commerce partners, vendors or advertisers. Accordingly, we encourage you to review each pre-populated form carefully before agreeing to submit your personal information to determine who is seeking to collect your information, and to familiarize yourself with the applicable privacy policy governing use of any personal information collected about you.


Accessing, Updating or Deleting Information Collected About You

This Site also gives you the opportunity to modify or remove personal information that you have provided to us by way of this Site. To the extent that such information is stored in our databases, we will respond to your changes as soon as reasonably possible.

Please note that although this information will not be available on the Site after you delete it, the information may remain stored indefinitely in our backup and archival records. To the extent that such information is not stored in our databases, we cannot always ensure that these corrections or deletions will reach such other databases in a timely manner.

You may also send us an email at hr@rabmgmt.com  to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


Please contact Us with any questions or comments

We want you to enjoy all the features of our Sites. If you have questions about this privacy policy, our practices, or think this policy may have been violated, please let us know at:

RAB MANAGEMENT CORP.

c/o Route 33 Self Storage

3813 Hecktown Road

Easton, PA 18040

Phone: 610-438-1064

hr@rabmgmt.com

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